Kontrol data

Hapus Akun Cloud

Terakhir diperbarui: 31 Agustus 2026

Menghapus akun cloud akan menghapus akun Nectar Wallet dan data cloud terkait. Data yang tersimpan lokal di perangkat tidak otomatis dihapus.

Hapus melalui aplikasi

  1. Buka Pengaturan → Akun & Sinkronisasi.
  2. Pilih Hapus Akun Cloud.
  3. Baca dampaknya, lalu konfirmasi penghapusan.
  4. Jika Anda masuk dengan Apple, sistem meminta Anda masuk sekali lagi pada langkah ini. Konfirmasi tersebut diperlukan untuk memutus tautan aplikasi dari Apple ID Anda, dan penghapusan sengaja dibatalkan bila langkah itu gagal agar akun tidak terhapus separuh jalan.

Jika tidak dapat membuka aplikasi

Kirim permintaan dari alamat email yang digunakan untuk akun cloud. Kami mungkin meminta verifikasi tambahan agar akun orang lain tidak terhapus.

Kirim permintaan melalui email

Data yang dihapus

  • Identitas akun cloud dan profil Nectar Wallet.
  • Status perangkat, workspace personal, ciphertext finansial, wrapped key, dan metadata sinkronisasi.
  • Status entitlement yang disimpan Nectar Wallet dan riwayat persetujuan legal yang terkait dengan akun.

Data yang tidak terhapus otomatis

  • Data lokal di perangkat; hapus dari aplikasi atau perangkat secara terpisah.
  • Langganan di App Store atau Google Play; batalkan melalui toko tempat pembelian.
  • Salinan sementara dalam backup terenkripsi sampai siklus retensi berakhir, paling lama 60 hari.
  • Data yang diproses Google, Apple, RevenueCat, App Store, atau Google Play berdasarkan kebijakan masing-masing.

Catatan: Penghapusan permanen tidak dapat dibatalkan. Ekspor atau pastikan salinan lokal sudah aman sebelum melanjutkan.

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Data controls

Delete a Cloud Account

Last updated: August 31, 2026

Deleting a cloud account removes the Nectar Wallet account and related cloud data. Data stored locally on a device is not deleted automatically.

Delete in the app

  1. Open Settings → Account & Sync.
  2. Select Delete Cloud Account.
  3. Review the impact, then confirm deletion.
  4. If you signed in with Apple, you are asked to sign in once more at this step. That confirmation is required to disconnect the app from your Apple ID, and deletion is deliberately cancelled if it fails, so an account is never left half-deleted.

If you cannot access the app

Send the request from the email address used for the cloud account. We may request additional verification to prevent deletion of another person’s account.

Request deletion by email

Data that is deleted

  • Cloud identity and Nectar Wallet profile.
  • Device status, personal workspace, financial ciphertext, wrapped key, and synchronization metadata.
  • Entitlement state stored by Nectar Wallet and legal acceptance history associated with the account.

Data not deleted automatically

  • Local device data; remove it separately from the app or device.
  • App Store or Google Play subscriptions; cancel through the store where the purchase was made.
  • Temporary copies in encrypted backups until the retention cycle ends, for up to 60 days.
  • Data processed by Google, Apple, RevenueCat, the App Store, or Google Play under their respective policies.

Note: Permanent deletion cannot be undone. Export or verify that a safe local copy exists before continuing.

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